Retail-focused Click & Collect:
The new model
Click & Collect is now a recognised customer delivery proposition and for many retailers it is the largest route to the customer. Solutions are needed that offer retail focus and not carrier solutions better suited to home delivery.
With many retailers struggling to coordinate the increased number of deliveries required to provide Click & Collect, many are turning to their logistics partners to implement an efficient, reliable solution.
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Returns on returns
The third Future Forum event examined how retailers can reverse the issues of return processing management to gain a powerful competitive advantage.
Death of the High Street?
This event focused on the challenges, risks and opportunities presented by multichannel retailing.
Port Deconsolidation – what are the benefits?
The theme for the second of our Future Forum events was how Port Deconsolidation can help retailers remove costs from their global supply chain.